Privacy Policy

Personal Data You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry submissions
• Register for courses or training programs
• Subscribe to newsletters or marketing communications
• Communicate with us via email or phone
• Participate in surveys or feedback requests

This information may include your name, email address, phone number, company affiliation, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages viewed and time spent on pages
• Referral sources and exit pages
• Cookie data and similar tracking technologies

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: When necessary to fulfill our contractual obligations to you
• Legitimate Interests: When necessary for our legitimate business interests that do not override your rights
• Legal Obligation: When required to comply with legal or regulatory requirements

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Data: Retained for 2 years after the last communication
• Course Registration Data: Retained for 5 years after course completion
• Marketing Data: Retained until you withdraw consent or unsubscribe
• Analytics Data: Anonymized after 26 months

Primary Uses of Personal Data

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer support
• Processing course registrations and managing training programs
• Sending administrative information and service updates
• Improving our website functionality and user experience
• Conducting data analysis and research to enhance our services
• Detecting and preventing fraud or security threats

Data Sharing with Third Parties

We may share your information with trusted third parties in the following circumstances:

• Service Providers: Companies that assist with website hosting, email delivery, payment processing, and analytics
• Business Partners: When necessary to deliver services you have requested
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure that all third parties are bound by confidentiality obligations and process your data in accordance with applicable data protection laws.

Marketing Communications

With your consent, we may send you marketing communications about our courses, services, and industry insights. You have the right to:

• Opt out of marketing emails by clicking the unsubscribe link
• Update your communication preferences at any time
• Withdraw your consent without affecting the lawfulness of prior processing

Analytics and Website Improvement

We use analytics tools to understand how visitors interact with our website. This helps us improve content, navigation, and overall user experience. Analytics data is typically aggregated and anonymized to protect your privacy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with regular security updates
• Firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Employee training on data protection and security practices

Data Encryption and Storage

Your personal data is stored on secure servers located in. Sensitive information is encrypted both in transit and at rest. We maintain backup systems to ensure data integrity and availability while implementing strict access controls.

Access Controls and Monitoring

Access to personal data is restricted to authorized personnel who require it to perform their job functions. We maintain detailed access logs and conduct regular monitoring to detect and prevent unauthorized access attempts.

Breach Notification Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authorities within 72 hours of becoming aware of the breach, in accordance with applicable data protection regulations.

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate personal data and complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, or inform you if we require additional time. You may also lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.